MidnightSell respects the right of its users and takes responsibility by keeping private data confidential. We pledge to provide security and safety for any data we receive and to store and use it in compliance with the current legislation and MIdnightSell User Agreement.
To address our Customer Service, you can use MIdnightSell online chat.
What Personal Data do we collect?
MidnightSell collects Users' Personal Data on a voluntary basis and in compliance with current Personal Data protection legislation, including the General Data Protection Regulation (GDPR). Please review the following list of the Data we may request at certain stages of the sign-up proceedings or during your use of the website:
- Information necessary to create an account:e-mail or social media profiles
- Data received in the course of your use of the MIdnightSell website and services:Computer parameters and characteristics;
- IP-address and geographic position;
- Cookie files submitted by your browser;
- Hardware event data including those of any malfunctions and your activity on the website; also your browser type, properties and language settings, date and time of a request and the URL used to access the website.
We reserve the right to store payment information provided by the User in the course of actualizing transactions on the website in order to act on Guarantor and Transaction Safety provisions as per User Agreement. The term Payment Information includes only the payment amount, transaction date and number and contact details necessary to identify a payment.
We do not store data regarding your bank cards or any other payment system used by you to pay for services on our website.
Cases in which MidnightSell collects and process personal data:
When posting messages in a chat area all message history will be saved. It is necessary to provide the seller's services, to improve the quality of services, and to ensure compliance with the rules for all parties.
If you create a new account, we will save the Personal Data provided by you: email, social network profile (if logged with Social Login), username.
If you change your profile, we will update the Data in our database
Additional Personal Data that you provide during the order placement procedure will be stored in our database.
We do not have access to your payment data (credit card, etc.), all transactions and payment data are well-protected, received and processed by certified payment systems.
If you provide additional in-game information after placing an order, using the «Order Details» form (for example, server and character name), it will be stored in our database in order to accelerate delivery of services. You can also provide this information in our chat.
User's email address provided during the sign-up proceedings can be used to inform you on your order progress. It can also be used for password recovery or for any other instances where we are legally required to contact you. We will never use it for any marketing activities unless you subscribe to our newsletter.
Storage and processing of personal data facilities:
MidnightSell reserves the right to share your Personal Data with its partner companies, payment systems and MidnightSellr-controlled services and websites. Your Personal Data can also be submitted to the law enforcement agencies provided a proper request supported by necessary paperwork. Your geographic position may be shared with our advertising partners.
We enforce a strict Personal Data Protection policy and provide the security of that data in accordance with the Personal Data Protection legislation. All Personal Data received by the website is stored in a separate, secure server and is processed automatically. Your Personal Data may only be accessed to provide services to you, and to improve the quality in compliance with the objectives listed in Provision 3 of the current document, provided all other means of data processing are impossible. All MidnightSell staff have undergone training and follow the informational security regulations necessary when working with Users' data. We employ up-to-date means to prevent anyone from stealing or gaining unsanctioned access to your Personal Data. Nevertheless, in case our security system is hacked and Personal Data are stolen, we do not bear any material responsibility. Any payment operations are conducted solely through payment service providers' secure gateways.